Terms and Conditions
User Data & Transactions
To purchase on LunchVolt.ca, you must provide relevant transaction data, including payment, billing, and shipping details. You confirm the right to use any payment method you provide. Your data may be shared with third parties for transaction completion. All transaction details may undergo verification before processing.
Site Content & Product Information
Product details, including descriptions, prices, and images, can change without prior notice. Product availability isn't guaranteed. You agree to comply with all local laws when making a purchase. We may limit product quantities and restrict orders from the same account or address. Discounts for bulk orders aren't offered. Reselling of our products without intention of personal use is prohibited. Product color display may vary depending on your monitor. Order acknowledgment doesn't guarantee product availability or shipment. We aim for accuracy but can't guarantee it for all site content. In case of inaccuracies, we may cancel your order and inform you.
International Orders
For orders placed outside of Canada, the customer is responsible for all import duties, taxes, and fees. LunchVolt cannot guarantee that your specific region will allow import of our product. It is the customer's responsibility to ensure all regulations and fees are handled appropriately when purchasing outside of Canada.
Third-Party Integrations
The site may link to third-party websites, including social media platforms and product manufacturers. We're not accountable for their content or policies. We advise reviewing third-party site policies before interacting or sharing data. We neither endorse third-party sites linked on LunchVolt.ca nor are responsible for their actions.
Changes to Terms
These terms may be updated periodically. Any changes apply from the date they're published on our website.
Limitation of Liability
LunchVolt shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from the use or inability to use our products or this website, even if advised of the possibility of such damages. This includes, but is not limited to, damages resulting from misuse of the product, battery-related incidents, overheating, or any other issue related to the normal or abnormal operation of the product. By using our products and services, you agree that our maximum liability shall not exceed the purchase price of the product in question.
User Responsibilities
Users of LunchVolt products are responsible for following all provided instructions and guidelines for proper usage, maintenance, and care of the products. It is the user's responsibility to ensure the safe operation of the products, particularly concerning battery handling and heating functions. Users should regularly inspect their products for signs of wear or damage and discontinue use if any such signs are observed. LunchVolt is not responsible for damages or injuries caused by failure to adhere to these instructions or by negligent, careless, or improper use of our products.
Trademarks
All trademarks, service marks, and trade names (including but not limited to LunchVolt) are the property of LunchVolt. Unauthorized use of any trademark displayed on this website or associated products is strictly prohibited.
Privacy Policy
Who We Are
Our website address is https://LunchVolt.ca. LunchVolt is a Canadian company committed to protecting your privacy. This policy sets out how and why we collect, store, process, and share your personal data. Our online business conducted outside of Canada is fulfilled by third party fulfillment centers located in their respective regions.
Data We Collect
We collect and process personal data about you when you interact with our website and when you purchase goods from us. This data includes: Name, Address, Email address, Phone number, Payment and credit card Billing and Shipping address. Your credit card payments are processed through third party payment processors. LunchVolt.com has no access to your private credit card information.
How We Use Your Data
We use your data to provide our goods to you, verify your identity, and improve our services.
How Long We Retain Your Data
We will not retain your data for longer than necessary to fulfill the purposes for which it was collected. In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy laws, you have the right to request access to, deletion of, or correction of your personal data at any time.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website.
Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of changes by posting on our website.
Third-Party Data Collection
At LunchVolt.com, we partner with third-party services to enhance your user experience, provide essential functionalities, and analyze our website's performance. These services may collect and use your data in ways that differ from our direct collection of information.
Payment Processing
We utilize third party payment processing companies when you make a purchase on our website. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and your billing information.
Embedded Content: YouTube
Some pages on our site may include embedded content such as videos or images. Embedded content from YouTube behaves as if you visited YouTube directly. They may collect data about you, use cookies, and monitor your interaction with that embedded content.
Social Media Links
Our website contains links to our social media platforms, such as Facebook, TikTok, and Instagram. Interacting with these links may allow these platforms to collect data about you. We advise reviewing the individual privacy policies of any social media platforms you use.
Website Analytics: Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data using cookies and provides us with anonymized insights to improve our website.
Protecting Your Data
While we carefully choose our third-party partners, we cannot control or be held responsible for their individual data practices. We encourage you to review their respective privacy policies and terms of service to understand how they manage and protect your data.
Mobile App Data Permissions
The LunchVolt Mobile App requests Location Permissions in order to operate properly. The app does not access or store your GPS location. It uses Bluetooth features to locate and connect to LunchVolt lunchboxes in your vicinity, which in most mobile phones requires location permissions. Accepting these permissions is required for the app to function. These permissions are not used to access or locate your device, and zero data from the mobile app is sent back to us.